Compliance Officer Job at Intellibee Inc, Tallahassee, FL

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  • Intellibee Inc
  • Tallahassee, FL

Job Description

Compliance Officer, Tallahassee, FL, US

Compliance Officer

Candidate Responsibilities

  • Contact constituents/complainants to discuss the details of the complaints that are filed.
  • Read state statute and compare with complaints to analyze the issue.
  • Communicating with the public, so good customer service skills are a MUST.
  • Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
  • Provide any resources or referrals, as appropriate.
  • Send a written correspondence to the complainant once approved by the supervisor.
  • Close the case out by adding the appropriate codes/activities/statues in Versa.
  • Document the actions in the OnBase system.

Candidate Required Skills

  • Communicate verbally and in writing appropriately
  • Read and interrupt Florida statutes
  • Previous experience working with the public in a professional work environment
  • Exceptional organizational skills
  • Commit to the project time line

Skill Matrix

  • Ability to speak and understand English Required
  • High school diploma Required
  • Excellent written and oral communication with the public Required
  • Ability to read and interrupt Florida State Statues Required 1 Years
  • Experience working with the public in a professional work environment Required 3 Years
  • Experience working with the public and analyzing complaints Required 1 Years
  • Experience using Versa Highly desired
  • Experience using OnBase system Highly desired

Job Tags

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