Customer Service Officers Job at StevenDouglas, Lewisville, TX

Y2lLbWc3Y2hHOWdjREFIOUQ2SU55MDdadFE9PQ==
  • StevenDouglas
  • Lewisville, TX

Job Description

THIS POSITION IS ONSITE IN LEWISVILLE, TEXAS. NO REMOTE CANDIDATES WILL BE CONSIDERED.

Customer Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company. Key Responsibilities and Duties: Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues. Provides outstanding customer service to ensure service levels are achieved and exceeded. Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.). Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools. Refers customers to published materials, secondary sources, or more senior staff. Documents customer feedback and complaints. Educational Requirements: High School Preferred

Job Tags

Remote job,

Similar Jobs

Voca Healthcare

Travel Nurse RN - Psychiatric - $2,344 per week Job at Voca Healthcare

 ...Voca Healthcare is seeking a travel nurse RN Psychiatric for a travel nursing job in Rhinelander, Wisconsin. Job Description & Requirements ~ Specialty: Psychiatric ~ Discipline: RN ~ Start Date: 07/21/2025~ Duration: 10 weeks ~36 hours per week ~ Shift... 

Boston Medical Center

Clinical Research Nurse, Cancer Care Job at Boston Medical Center

 ...The Clinical Research Nurse is primarily responsible for performing clinical and patient-facing tasks for patients on study, in conjunction with MD and APP providers. The Clinical Research Nurse will work with providers to identify potentially eligible patients for open... 

Company Confidential

Chef Job at Company Confidential

 ...As a member of the Corporate Executive Dining team, the Chef will play a key role in the overall dining experience, while ensuring a high level of customer satisfaction. RESPONSIBILITIES Test recipes and food products for quality and plating presentation. Estimate... 

Infinite Capital Enterprises- Layreceia Smith Team

Entry Level Financial Consultant Job at Infinite Capital Enterprises- Layreceia Smith Team

 ...0% commission-based positionWe are rapidly expanding and offer an exciting opportunity to work from home as an Entry-Level Financial Consultant, available both part-time and full-time. Given the current high demand for financial services, this is an excellent time to... 

Insight Global

Moderator Job at Insight Global

 ...Factors, Psychology, Biomechanics or similar degree Customer Service Background A/V equipment knowledge (production assistants, audio/visual techs etc) Nice to have experience Consumer product testing expereience preffered Job Description This team is...