Job Description
Customer Service Representative (Remote – Phoenix, AZ)
Compensation: $17.00/hour
This position offers the opportunity to work remotely after completing one week of in-office training.
The ideal candidate will have a proven background in call center operations and a commitment to delivering exceptional customer support.
Responsibilities:
Manage a volume of inbound calls (50+ per day)
Respond to customer inquiries via email and live chat
Document and resolve cases accurately and efficiently
Provide professional, timely, and courteous service to all customers
Qualifications:
Minimum of 2+ years of call center or high-volume customer service experience
Strong written and verbal communication skills
Proficiency in Microsoft Word; familiarity with Excel preferred
Ability to work independently, prioritize tasks, and exercise sound judgment
Demonstrated reliability, responsibility, and ability to perform in a fast-paced environment
Additional Information:
This is a customer service role with no sales responsibilities
Company-provided equipment
Background check required
8:00 AM – 5:00 PM Monday - Friday
Qualified candidates will be contacted as soon as possible, with same-day or next-day interviews available.
This posting is not designed to cover or include a comprehensive list of duties.
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