Job Description
Job description:
This is a unique opportunity for an ambitious front desk member to join our great team in South Charlotte. We are looking for someone to help us grow and improve our team. Your creativity, organizational skills, and drive could be just what we need to take our team to the next level. Great bonuses and retirement benefits.
Our vision at our pediatric practice is to make a positive impact on the Charlotte metro area. We believe we can make a difference in children’s lives by providing patients with exceptional care and educating them on the connection of their oral health to their overall health. We strive to be an organization that employees and patients are proud of; a place with a reputation of quality care, health, education, and giving back.
Are you looking for an opportunity to really make a difference?
Are you committed to providing exceptional patient care and service?
Are you passionate about helping patients improve their health?
If so, let’s talk.
This role’s primary goal is to help each practice grow by driving revenue, improving productivity, creating exceptional patient experiences, and facilitating employee engagement. Your leadership is key to our practice growth as you will implement strategies and systems to reach our annual practice goals.
One of your focuses each day is to ensure an exceptional patient and employee experience. We believe every patient experience counts, and every patient matters, so consistency and quality service is key. You are responsible for making sure every employee has the ability to deliver the experience and education necessary to maintain our brand image in the minds of patients. You will support, evaluate, and train employees so they are given the tools to be successful in their job.
You will oversee the day-to-day business operations of each location to maximize efficiencies and optimize our patient flow, without compromising the patient experience. Team leaders will rely on you for assistance in challenges and roadblocks they face, so we need someone who is willing to problem solve personnel and patient issues when they arise.
You will be responsible for tracking and analyzing reports to understand the health of the business and make changes when necessary. Your ability to recognize opportunities for improvement is essential for you making your mark here at our practice.
We want someone with experience, but also someone who is willing and eager to learn and grow.
In a Nutshell, here are your Top Priorities:
Our Core Values:
Team Player
Health-Focused
Courteous & Respectful
Trustworthy & Loyal
Hardworking
Problem-Solver
Creativity
Necessary Skills & Experience:
Job Type: Full-time
Benefits:
Schedule:
Experience:
Work Location: In person
We used dentrix and dental intelligence software so any experience with those would be ideal.
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