Job Description

Job Description

Job Description

Summary of Position:

The Coalition is hiring a Family Enrichment and Volunteer Manager to plan and execute fun outings and giveaways for our clients, as well as cultivate relationships with volunteers and in-kind donors. The successful candidate will be an organized go-getter who will manage multiple tasks and priorities. Some weekend and weeknight availability and a willingness to occasionally pick-up and deliver donations to our clients is required.

Essential Functions and Responsibilities

• Serve as staff lead for outings held for our families and youth, including organizing logistics, managing registration, handling communications, and overseeing volunteers on event days
• Serve as co-lead of the Back-to-School and Project Dream Dress giveaways, including organizing logistics, managing youth/family registration, handling communications, and overseeing volunteers on event days
• Coordinate staff and volunteer assignments for Coalition fundraisers
• Create and manage online registrations using event scheduling software such as Eventbrite and our CRM software, Salesforce
• Regularly communicate with clients, in-kind donors, and Coalition staff to arrange for the donation and distribution of in-kind donations such as holiday gifts, hygiene and hair products, etc.
• Input in-kind donations received by clients in our CRM software, Salesforce
• Cultivate relationships with volunteers and donors
• Manage all aspects of the birthday program including reviewing client applications, writing and posting profiles on the Coalition’s website, ensuring that gifts are ordered in a timely fashion, and working with staff to facilitate birthday cake orders
• Respond to general inquiries from individuals interested in volunteering
• Work with the Development and IT Teams to author newsletter articles, website copy, and printed collateral about programs and events
• Must be available to work about 15 weekend days and 10 weeknights annually
• Must occasionally pick-up and drop-off in-kind donations for our clients
• Must be able to stand, walk, and lift up to 25 lbs throughout the day during events and event preparation to perform tasks, troubleshoot issues, and ensure event success
• Must work well with and take direction as a member of a team
• Ensure all programs comply with relevant laws, regulations, and organizational policies

Agency Accountability

• Complete daily activity log
• Maintain an up-to-date Outlook calendar
• Adhere to the Coalition’s Shared Values, Employee Code of Conduct, and Employee Code of Ethics

Department Specific / Non-Essential Functions

• Other duties as assigned with or without accommodations
• Support the Coalition’s mission – attend special events, training events, and other “all hands-on deck” activities
• Answer and respond to phone calls, emails, and inquiries regarding the Coalition services while in the office. Complete ongoing education and training as approved by or assigned by supervisor
• Support other agency staff as necessary to meet agency goals

Qualifications and Requirements

Education:

• Bachelor’s Degree or equivalent experience in a related field

Experience, Skills and Qualifications

• Demonstrated success with planning group outings or events
• Proven ability to develop and maintain positive relationships with volunteers and/or donors
• Strong organizational and time management skills with attention to detail
• Excellent written and interpersonal communication skills
• Strong working knowledge of Microsoft Office Suite, particularly Microsoft Excel
• Experience using Client Relationship Management software is preferred
• Experience in the non-profit sector is preferred
• Ability to work as a member of a team, sharing in the success and challenges of all team members
• Ability and comfort of working with diverse populations in varying environments
• Ability to adapt to changing circumstances while maintaining a positive attitude

Additional Skills/Competencies necessary to carry out services to the service population’s culture and socio-economic characteristics.

• Requires an understanding of diversity (racial, ethnic, religious, socio-economic, etc.) as well as sensitivity to the situations of the children and families the organization serves
• Stresses a respect for the confidentiality of the children and families the organization serves
• Requires a clean criminal history
• Must fulfill the responsibility as a mandated reporter in the State of Missouri
• Behaves with integrity, demonstrates high ethical standards, and displays a positive image of the Foster and Adoptive Care Coalition
• Demonstrates accountability for results and keeps commitments to others

Organizational Relationships/Scope

• This position is a member of the Family Enrichment and Volunteer Team and reports to the Director of Family Enrichment and Volunteers

Working Conditions

• This is an in-office position at the Coalition (currently in Brentwood, moving to Creve Coeur) with primary office hours Monday-Friday 8:30 AM – 4:30 PM CST. Working remote one day per week is permitted.
• Must be able to sit, stand, walk, push, pull, and lift up to 25 lbs.
• An automobile, automobile insurance, and valid driver’s license is required
• Some weekend and weeknight hours are required to meet the expectations of this position

Agency Shared Values

Employees of the Foster & Adoptive Care Coalition agree to hold themselves and their colleagues to the following values:

• Equity: We insist on fairness and respect. We are deliberate in ensuring everyone has safety, opportunity, access, and support to be heard.
• Family: We are family. We are connected and support one another in meeting the needs of our own families and the families we serve. We assume the best and are committed to each other.
• Diversity: We celebrate differences and harness the power that diversity brings. Every viewpoint is heard and honored. We are stronger because of our differences.
• Innovation & Excellence: We are intentional about knowing better and doing better, using innovation and solution-focus approaches with courageous passion and excellence.
• Inclusion: We respect, leverage, and engage everyone’s unique strengths and talents so each individual can contribute to their full potential.
• Integrity: We are an agency built on integrity, maintaining a culture of trust, respect, transparency, and honesty. We walk in our truth and uphold ethical standards.
• Courage: We stand up for each other and what is right for our clients and stakeholders with truth, vulnerability, and accountability.
• Teamwork & Collaboration: We develop and maintain authentic relationships by being flexible and open-minded and maximizing the strengths of everyone in the team to accomplish the best outcome for our children and families. Everyone contributes in leadership.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

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