Job Description

Head Of Wealth Business Management

The Head of Wealth Business Management is a critical executive role responsible for management of Administration, FINRA required FINOP responsibilities, Marketing Principal duties, Strategy, middle-office Sales/Service Support, and Data & Analytics responsibilities. This role will also lead first-line engagement and activities with Compliance and Legal with respect to Office of Supervisory Jurisdiction (OSJ) Administration, FINRA Branch Administration, Licensing/Registrations and maintenance requirements. This role will lead engagement with HR and Finance to ensure alignment across job families, entitlements, and financial & regulatory reporting.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required
• Executes all administration required to comply with FINRA, SEC and State Insurance Regulators regarding Registered Representatives, FINRA Registered Branches, Licensed Bankers, Non-Registered-Fingerprinted Individuals, FINRA Offices of Supervisory Jurisdiction requirements, Store coverage hierarchies, OBAs, maintenance and annual review processes, etc.
• Executes FINRA Finance Principal and Marketing Principal responsibilities for TDPCW and TDWMSI. Regulatory requirement that Principal associated directly with the BD/RIA be responsible and accountable for all financial reporting associated with and/or required by FINRA or the SEC and the maintenance of the books and records supporting that reporting
• Executes Registered Principal sign off required for all Marketing material that identifies TDPCW and/or TDWMSI
• Leads Wealth Service & Sales Support team to drive operational excellence and Legendary experience for Clients and Advisors. This includes oversight of several large groups supporting HNW & Institutional Advisors, MA Advisors and Trust Advisors with activities such as Client Onboarding, Money Movement, Account Maintenance & Servicing
• Leads Administration team for Wealth, with responsibility for Advisor compensation management and execution, Colleague onboarding and offboarding processes and execution, book transfers and management, maintenance of job families, hierarchies, entitlements, and year-end processes in collaboration with HRBP
• Leads Data & Analytics teams to manage processes for leveraging business and customer data, ensure strong data governance and data stewardship, and deliver insights and reports to inform strategic decisions
• Leads Strategy and Business Management to short, medium, and long-term strategies to scale the business and meet financial targets
• Stays abreast to industry developments and news
• Ensures that business / department operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets) and that applicable escalation processes are followed
• Provides effective presentations and reporting to the various US TD Boards of Directors
• Strong ability to attract, inspires and brings out the best in team members through a demonstrated passion for the business and willingness to recognize and reward the contributions of others
• As a senior executive team member, and across all areas of accountability, optimizes TDBGs resources by leveraging TD's operating model to maximize efficiency, effectiveness, and scale
• As a senior leader of the organization, oversees strategies to attract, motivate and retain a highly qualified human resource base to achieve business objectives and to fully engage our people within areas of accountability

Education & Experience:

• Bachelor's or Master's degree in Finance, Business Administration, or related field; an MBA or professional certification (e.g., CFA) is preferred
• 15+ years of experience with a proven track record in a high-level management role within wealth management or private banking
• A deep understanding of financial products and markets, investment strategies, and banking services across segments
• Must be able to delegate activities and responsibilities, projects and tasks to ensure proper resourcing
• Must possess ability to think strategically as well as tactically
• Strong leadership and management skills with a track record of successfully managing cross-functional teams and large-scale projects
• Exceptional communication and interpersonal abilities for top-tier client interaction and relationship management
• Deep understanding of regulatory compliance and risk management in the finance industry
• Strong technology acumen, comfortable with IT systems that support wealth management operations
• S7, S24, S27, Life & Health with detailed understanding of Administration and FINOP requirements under pertinent regimes
• Prior engagement with regulators (e.g., FINRA, SEC, OCC)
• Exceptional problem solving and analytical skills (issue identification, problem structuring, process redesign, analysis, development of actional recommendations) and conceptual thinking abilities
• Strong understanding of and experience in implementing large scale and complex programs/projects; proven ability to work effectively with teams and individuals
• Excellent communication skills, both written and verbal
• Advanced facilitation and influence management skills
• Proven ability to develop good business relationships with internal and external partners
• Able to work in an unstructured and fast paced environment

Physical Requirements:

• Domestic Travel Occasional
• International Travel Occasional
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading, writing and comprehending instructions Continuous
• Adding, subtracting, multiplying and dividing Continuous

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