TechnoSmarts has a Help Desk Analyst 2 Position with their Client located in Atlanta, GA. This is a 12 Month Contract with potential for extension.
The Consultant will work remote - processing, the onboard and offboard of employees and contractors working for the Department.
*This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position.
Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Requirements:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Experience with ServiceNow or Okta is a plus
...PALLET JACK OPERATOR SAN ANTONIO TX 78207 Snelling Staffing San Antonio is accepting applications for a dedicated Pallet Jack Operator to join a fast-paced production environment. This role involves managing palletizing operations, ensuring equipment maintenance...
...Job DescriptionJob Description Job Title: Senior Information Security Engineer (Crowdstrike, EDR, Logscale) Location: (Remote) Job Type: Contract Work schedule: Normal business hour Monday to Friday Duration: 12 Months Pay Rate: $70 per hour Position Overview...
...Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, youll play a vital role in helping patients regain strength, mobility and independenceall from the comfort of their homes. By delivering personalized...
...Description Health Advocates Network - Nursing is seeking a travel nurse RN ICU - Intensive... .../07/2025~ Duration: 9 weeks ~36 hours per week ~ Shift: 12 hours, nights ~... ...long-term travel contracts to local and per diem assignments and more, we are here to get you...
Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team. Our mission is to protect customers... ...sales, and building strong relationships with customers through door-to-door and retail channels. Join us and make a positive impact...