Help Desk Analyst - Entry Level Job at Consulting Firm, Phoenix, AZ

Y0NDb2diTWhIOVFlQndmeUJLWUh4VTdi
  • Consulting Firm
  • Phoenix, AZ

Job Description

Job Description

Job Description

National law firm with an office in downtown Phoenix seeks an entry level help desk technician to join our team. The successful candidate will possess strong communication and technology skills. We offer an outstanding benefits package, including medical, dental, vision, 401K, profit sharing, generous PTO, free parking and much more!

Key Responsibilities:
The incumbent provides technical support to platform employees, and assist with projects and other IT Department tasks as needed.

  • Provide technical support by answering help-desk calls as needed for all staff members, both in-house and remote;
  • Enter all service and support work orders/tickets into IS Department tracking system;
  • Configure, deliver and install computers and peripherals;
  • Setup and support presentations and meetings;
  • Move and install PC's as set up and take down equipment;
  • Interact with servers and communication services;
  • Complete various tasks and projects as assigned;
  • Part of on-call after-hours support rotation;
  • Travel on occasion to other offices for support and/or projects as needed including overtime when needed.

Qualifications:

  • Must have one year of desk-side support as well as remote experience;
  • Solid experience troubleshooting Windows and Windows applications;
  • Experience with personal computer hardware problem diagnosis;
  • Knowledge of Windows 10, MS Office Suite 2016 and Office 365.
  • Worked with Active Directory
  • A+ certification desirable, but not required
  • Excellent communication skills;
  • Ability to follow-up in a timely and efficient manner;
  • Experiencing in corporate environment desirable

 

Company Description

Our firm's global reach and trusted relationships with Fortune 500 clients highlight our strong reputation and commitment to excellence. We would love to have you on our team!

Company Description

Our firm's global reach and trusted relationships with Fortune 500 clients highlight our strong reputation and commitment to excellence. We would love to have you on our team!

Job Tags

Remote work,

Similar Jobs

City of Klamath Falls, OR

Police Records Specialist (first review on August 11th) Job at City of Klamath Falls, OR

 ....00 AnnuallyLocation : Klamath Falls, ORJob Type: Full-TimeJob Number: 202200098Department: PoliceDivision: POLICEOpening Date: 07/28/2025SummaryThe Police Records Specialist is an administrative position. Distinguishing career features of this position include... 

Goldfish Swim School - Aurora

Lifeguard Job at Goldfish Swim School - Aurora

 ...make you smile too! Check out the roles where you can build and develop your career: Front Desk Support Swim Instructor Lifeguard Job Qualifications and Skills For All Positions: Advance through cross-training in multiple roles and substitutes when... 

Southwest Search

JavaScript Developer Job at Southwest Search

 ...).Ideal candidate will have a mix of experience in JavaScript, Angular, React, Node Services/APIs, Java, Ember, Bootstrap...  ...Scrum team of about 6-10 peopleLooking for an entry to mid-level JavaScript Developer to join the teamMust have some experience with a major... 

Rutland Regional Medical Center

Corporate Compliance Officer Job at Rutland Regional Medical Center

 ...Job Description Job Description Corporate Compliance Officer Rutland-VT-05701-United States The Corporate Compliance Officer is primarily responsible for leading the corporate compliance program, under the direction of leadership, including managing and... 

OPENLANE

Automotive Inspector Job at OPENLANE

 ...Contractor will provide vehicle inspection services at car dealerships. The Independent Contractor must have a minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background. Required: A working iPhone with a data plan,(We do not...