Help Desk Analyst - Entry Level Job at Consulting Firm, Phoenix, AZ

Y0NDb2diTWhIOVFlQndmeUJLWUh4VTdi
  • Consulting Firm
  • Phoenix, AZ

Job Description

Job Description

Job Description

National law firm with an office in downtown Phoenix seeks an entry level help desk technician to join our team. The successful candidate will possess strong communication and technology skills. We offer an outstanding benefits package, including medical, dental, vision, 401K, profit sharing, generous PTO, free parking and much more!

Key Responsibilities:
The incumbent provides technical support to platform employees, and assist with projects and other IT Department tasks as needed.

  • Provide technical support by answering help-desk calls as needed for all staff members, both in-house and remote;
  • Enter all service and support work orders/tickets into IS Department tracking system;
  • Configure, deliver and install computers and peripherals;
  • Setup and support presentations and meetings;
  • Move and install PC's as set up and take down equipment;
  • Interact with servers and communication services;
  • Complete various tasks and projects as assigned;
  • Part of on-call after-hours support rotation;
  • Travel on occasion to other offices for support and/or projects as needed including overtime when needed.

Qualifications:

  • Must have one year of desk-side support as well as remote experience;
  • Solid experience troubleshooting Windows and Windows applications;
  • Experience with personal computer hardware problem diagnosis;
  • Knowledge of Windows 10, MS Office Suite 2016 and Office 365.
  • Worked with Active Directory
  • A+ certification desirable, but not required
  • Excellent communication skills;
  • Ability to follow-up in a timely and efficient manner;
  • Experiencing in corporate environment desirable

 

Company Description

Our firm's global reach and trusted relationships with Fortune 500 clients highlight our strong reputation and commitment to excellence. We would love to have you on our team!

Company Description

Our firm's global reach and trusted relationships with Fortune 500 clients highlight our strong reputation and commitment to excellence. We would love to have you on our team!

Job Tags

Remote work,

Similar Jobs

Allora Design Co.

CAD Designer/Design Assistant (Junior Designer) Job at Allora Design Co.

 ...Job Description Job Description CAD Designer/Design Assistant (Junior Designer) We're looking for a motivated CAD Designer/Design Assistant to join our team. In this role, you'll play a key part in turning design concepts into reality by creating and updating... 

Skilled Healthcare Center

Activities Director Job at Skilled Healthcare Center

 ...Job Description Our Skilled Nursing Facility is hiring an Activities Director near Watervliet , NY. \n \n Key Responsibilities : \n \n Engage with new residents to understand their individual interests and preferences \n Assist in the creation and... 

Allied Universal®

Security Guard - Distribution Center Flex Officer Job at Allied Universal®

 ...including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks,...  ...and/or employment process, please contact our local Human Resources department. To find an office near you, please visit:... 

Wegmans Food Markets

Part time Cashier - $16hr-$16.50 Job at Wegmans Food Markets

 ...Posting End: 10/07/2025 Job ID: R0257550 At Wegmans, our commitment to customers is simple: Every Day You Get our Best. As a Cashier, you'll provide incredible customer service by engaging customers in friendly conversation, carefully bagging items, and accurately... 

Stability Healthcare

Local Contract Cardiac Cath Lab Technician - $61 per hour Job at Stability Healthcare

 ...Stability Healthcare is seeking a local contract Cath Lab Technologist for a local contract job in Phoenix, Arizona. Job Description...  ...Tech Allied contract position in Phoenix, AZ. EP technicians typically work in a cardiac catheterization laboratory or electrophysiology...