Help desk support Job at VDart Inc, Cloverdale, VA

ZHlla2dMNHVIOUFiQVFmNUE2TUp6RVRj
  • VDart Inc
  • Cloverdale, VA

Job Description

Role: Help desk support
Location: Cloverdale, Virginia 24077
Duration: Contract

Job Description:

2-3 yrs of help desk experience but open to more junior/entry level for great candidates

  • They are going to be unsupervised except for a peer; so they need to be able to work independently and have great discipline, motivation, accountability, and communication skills
  • Experience working with leadership; ceo; executives etc.
  • Tier 1-2 help desk
  • Examples:
    • Working with ipads / iOS
    • IOS and Intune for mobile device management
    • Windows 11
    • Office 365
    • Password resets
    • Account creations
    • Active directory
  • Chance to grow into system administrator if they want to
  • Ios is not necessarily a requirement; they can learn it. Its more of a big plus
  • Would be open to someone who is smart and is changing careers early on
  • 5x onsite; some flexibility once you earn it
  • Sharepoint is a plus
  • - Respond to service desk calls and lobby walk-ins
  • - Handle package pickup and distribution
  • - Manage inventory ordering and stocking
  • - Create, respond to, and manage support tickets
  • - Reset passwords and perform basic troubleshooting of Microsoft 365 Suite, Windows, and network
  • - Set up iPads, iPhones, and assist with hardware refreshes
  • -Hardware diagnostics and parts replacement
  • -Laser printer support and toner change
  • -Windows 11, Office 365, other user applications support
  • - Perform basic computer moves, adds, and changes
  • Network Connectivity
  • - Escalate issues to IT Support Specialist II as needed
  • -Other duties as assigned

Job Tags

Contract work, Work at office,

Similar Jobs

WNYT-TV

Sports Reporter/MMJ Job at WNYT-TV

 ...reach all year long. Enjoy craft breweries and fine dining, water sports, winter sports, the hustle and bustle of city life -- or the...  ...world of sports. This role requires a strong understanding of journalism best practices, familiarity with the technical aspects of video... 

Advanced Wellness

Rehabilitation Technician Job at Advanced Wellness

 ...Advanced Wellness, a multidisciplinary wellness center located in Marlboro Freehold, and Jamesburg, NJ, is searching for a rehab technician/aide to assist our physical therapy, chiropractic and occupational therapy departments in Freehold and/or Jamesburg. Full time preferred... 

Peco Pallet

Depot Supervisor (Bilingual) Job at Peco Pallet

 ...Job Description Job Description JOB SUMMARY : The Depot Supervisor will coordinate and manage all activities within assigned depot. In addition to providing leadership to the depot employees, the Supervisor will use utilize the principles of Lean Manufacturing/... 

Biogensys

LPN / LVN (Nursing) Job at Biogensys

 ...We are hiring a LPN / LVN (Nursing) for one of our clients in Utica, NY. Job Description: ~ LPN Long Term Care ~75 MILE RADIUS RULE - Travel WILL TAKE LOCALS - Local Rate will apply (less than 75 miles) ~1+ years experience ~ BLS NY license... 

Nationwide Therapy Group

Travel LPN / LVN - $1,854 per week Job at Nationwide Therapy Group

 ...Nationwide Therapy Group is seeking a LPN / LVN for a travel job in Rutland, Vermont. Job Description & Requirements ~ Specialty: LPN / LVN ~ Discipline: LPN / LVN ~ Start Date: 09/01/2025~ Duration: 8 weeks ~40 hours per week ~ Shift: 8 hours, days...