Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

Y1NTbWdMRXNHOUFlQkFiK0FhUUt5RVBWdXc9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Santander Holdings USA Inc

Senior PPNR Model Development Analyst Job at Santander Holdings USA Inc

Senior PPNR Model Development Analyst Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator...  ...or equivalent quantitative field, or equivalent work experience - Required. Master's Degree in Mathematics, Physics, Statistics... 

Millennium

Compliance Analyst Job at Millennium

 ...with the candidate, Human Resources and business managers throughout the organization...  ...as necessaryUpdate candidate and internal partners on progress of background checks...  ...ability to meet deadlinesSeniority level Seniority level Entry levelEmployment type Employment type... 

CompHealth

Facility in Georgia Seeks a Locums General Trauma Surgeon Job at CompHealth

 ...of the curve and find the assignment that's just right for you. ~ Day and night shifts available -- 7am - 7pm and 7pm - 7am ~35 trauma patients and 35 emergency general surgery patients per day ~ Level I trauma center with emergency general surgery ~ Pediatric... 

University of Hawaii FCU

Compliance Officer Job at University of Hawaii FCU

 ...community providing financial value, exceptional service, and state-of-the-art convenience to our members. Position Title: Compliance Officer Department: Compliance FLSA Classification: Exempt Reports to: Vice President, Member Support Employee... 

Skyways

Senior Computer Vision Engineer Job at Skyways

Join to apply for the Senior Computer Vision Engineer role at Skyways1 day ago Be among the first 25...  ...local, state or federal laws.Seniority level Seniority level Not Applicable...  ...TX $135,000.00-$150,000.00 3 weeks agoEntry Level Software Engineer, application via...