Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...firm is rapidly expanding and we are currently looking for a new financial advisor to join our entry-level ranks. The ideal candidate... ...understanding of the role of a financial advisor or financial consultant, as well interest in the financial industry and financial products...
..., transport, repair and trouble shoot RV units and related equipment in accordance with proven ability as evaluated by the Facilities Maintenance Manager to insure their safe efficient operation. To insure that the RV units are clean and visually in compliance with...
...Class A CDL Eastern Regional Solo Driver - No Experience!! Full Time, Permanent, Immediate Start Position POSITION DETAILS Average $1,200 to $1,400 Weekly Stop Pay $15 Each No Touch (Drop & Hook / Live Unload) OTR 53' Dry Van Deliveries Running up and...
Amazon delivery partner opportunity - Earn $15.50 - $18.00/hr What is Amazon Flex? It's simple! Use your vehicle and smartphone to earn... ...for day-to-day expenses, most drivers earn $15.50 - $18.00 an hour* delivering packages. You also get to choose which weekday(s) you...
...CoreCivic is seeking a Registered Nurse (RN) Correctional for a nursing job in Leavenworth, Kansas. Job Description & Requirements Specialty: Correctional Discipline: RN Duration: Ongoing Employment Type: Staff $41.42-$52.89 / Hour This is a...