Job Description

NextTA is hiring on behalf of our client :Software Packaging Engineer – Full Time

Remote (USA Based) | Full Time

We’re excited to expand our team and welcome driven, fast-paced, and incredibly dependable Software Packaging Engineers with startup expertise. At our rapidly growing tech company, supported by prominent clients and investors, we are committed to empowering people to be safer and more productive through cutting-edge technology. Imagine contributing to scaling our software across 100 million computers—making users more efficient while shielding them from ransomware and cyber threats. The IT security space needs innovation, and we’re leading the charge. Using core DevOps methodologies and Artificial Intelligence (AI), the company is revolutionizing endpoint management by eliminating manual IT maintenance, reducing risk, and addressing issues proactively. Join us in bridging the gap between IT and Cybersecurity.

Responsibilities:

• Develop and maintain software packages based on client requirements.
• Conduct thorough testing of software packages and document results.
• Provide troubleshooting and guidance to global customers via email and video calls.
• Address customer-specific software and OS-related concerns.
• Maintain precise documentation within ticketing systems such as ServiceNow or Freshdesk.
• Collaborate with internal teams to manage escalations and tackle cross-functional challenges.
• Independently handle workload and deadlines in a fast-paced environment.
• Enhance packaging standards, security protocols, and internal tools.
• Participate in continuous learning initiatives and share best practices with the team.

REQUIREMENTS

• A minimum of 5 years of experience in software packaging or application deployment.
• Proficiency in tools like Orca, MSI, ODT, Admin Studio, Wise Script, and PowerShell App Deploy Toolkit.
• Expertise in scripting languages such as PowerShell, AutoIt, Visual Basic, or Batch.
• Deep knowledge of Windows OS, Active Directory, and endpoint configuration.
• Familiarity with deployment and endpoint management tools (e.g., SCCM, Intune, Endpoint Central, Azure, Ivanti).
• Experience with OSD processes, drivers, and task sequences.
• Understanding of third-party patching and update services (WSUS, SUP, etc.).
• Exceptional attention to detail and troubleshooting abilities.
• Strong communication, time management, and customer support skills.
• Knowledge of security best practices for software packaging and deployment.
• Experience using version control tools like GitHub (preferred)

NextTA- Liza klein

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