A Telecommunication Technician installs, maintains, and troubleshoots satellite TV and smart home equipment at customer residences. They educate customers on technology use and provide excellent service to ensure customer satisfaction. The role requires physical ability, problem-solving skills, and flexibility to work various shifts including evenings and weekends.
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech.Telecommunication Technician, Satellite TV installation, Smart home technology, Customer service, Equipment troubleshooting, Technical support, Field service, Installation and repair, Problem-solving, Flexible schedule
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