joselito.dejesus0516

waiter / team leader

About Candidate

  1. hard working, willing learn and can easily adapt, can contribute skills and knowledge

Education

H
Hotel Restaurant Management 2007 to 2009
Esternt Institute of Computer technology

Work & Experience

s
supervisor march 17 2022 - july 5 2022
the pastry Chef buffet restaurant anf event

* Provide good service as well as a good impression of the restaurant to all guest * Assisting guest on thier needs and references and queries * In charge in all day dine in activity * Monitoring of food in the buffet area *Handling guest complain and provide solution tbat is possible in any way *Assisying and monitoring of booked event according to thier gathering( weeding reception, family reunion, birthday, baptism and ect.)

G
Guest service Assistant/ Waiter october 2019 - june 2020
Azure beach, Sunset- Dubai UAE

* Provide the perfect service experience for every guest * Ensure the guest feels important and welcome in the reataurant * Ensure hot food is hot and cold food is cold * Adhere to timing standards for product and service * Look for ways to consolidate service and increase table turns * Present menu, answer questions and make suggestions regarding food and beverage * Serve the guest in an accomodating manner * Must know all food liquor, beer, wine and retail offered * Apply possitive suggestive sales approach to guide the guest * Report to property on time and in proper uniform

G
Guest service assisant / admission department May 04 2018 - August 18 2018
Wild wadi Water park Jumeirah- Dubai UAE

* Responsible for understanding and adhering yo all proper wristband handling, cash handling and pointof sale procedurein order yo contribute to the succes of the organization * To sell entrance tickets and add on product sich as selling cabanas packages *to be fully aware and knowledgeable ofnall entrace ratws and promotion *promote suggest and upsell key value credits and products to increase revwnue as well as per capita spending and guest satisfaction *assisting eveey guest needs and request,especially in wristband information and park entrance rules and regulationS *to provide assistance for exclusive use event when needed,and to assist in the preparations of facilities for spexial functions *handling group invoices, pre sale ticket with the conjunction of travel agencies *ensure to close all the group booking invoices and dubmit to finance *keeping the ticket booths area clean and provide personalize service to the guest

W
Waiter July 21, 2015 - April 18,2018
Latitude Restaurant,Jumwirah beach hotel

*provide a good service to all guest *show the menu and give some ideas or product knowledge and recommendation of food *serving food and assisting guest inform chef in terms of any food allergies of the guest *offering didferent kinds od beverages by guest request preferences * assisting every guest needs and request *upsell and auggest current promotion * monitoring and checking the guest needs and satisfaction

P
Park Service Attendant May 05,2011 - July 19,2015
Wild wadi Waterpark,Jumeirah

*to help and provide with exclusive use evebt when needed, and to assist in the preparations of facilities for special function *to completely satisfy each guest by providing clean and well stocked restrooma,changing rooms amd maintaining overall cleanliness of thw park *keepingbthe restaurant dining area clean and provide personalize service to the guest *Act as a team leader when it is needed.

R
Receptionist, February 2010 - May 2010
Jeds island resort,Philippines

*performs duties of attending all calls from guest answer telephone,screen and direct calls *assisting guest from General admission up to their proper location (cottage or villa) *take and relay message *provide information to all callers *deal with the queries grom public and customers *organizing schedule appointment of customer family or group bookings