Kurt Grunnan
About Candidate
Upbeat and passionate host with over 10 years of experience providing service to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.Skilled in making high-volume dining environment and delivering excellent customer service. Flexible, adaptable individual who excels under pressure.
Skills:
- Organizational Skills
- Communication Skills
- Microsoft Office
- Word, Excel, Powerpoint
- Flexibility
- Adaptability
- Customer Service
- Conflict Resolution
- Guest Services
- Effective Time Management
- Team Player
- Leadership Skills
- Ability to work under pressure
- Food Service
- Restaurant experience
Work & Experience
•Welcome guestsin a warm and friendly manner •Respondsto guest inquiries and requestsin a timely and friendly way •Strengthened communication skillsthrough regular interactions with others •Developed and maintained courteous and effective working relationships •Cultivated interpersonalskills by building positive relationships with o
•Delivered servicesto customer locations within specific timeframes. •Developed and maintained courteous and effective working relationships •Negotiated and reviewed contractsfor travel arrangements and reservations •Handled customers queries and issues with kindness and empathy •Managed time efficiently in order to complete all tasks within deadlines •Demonstrated respect, friendliness and willingnessto help wherever needed •Proved successful working within tight deadlines and a fast-paced environment •Learned and adapted quickly to new technology and software applications
•Handled customers questions, reservations, travel arrangements and cancellations •Welcomed guests and took care of theirstay at the hotel •Resolved problems, improved operations and provided exceptionalservice •Developed strong communication and organizationalskillsthrough working with a team •Demonstrated a high level of initiative and creativity while tackling difficult tasks
•Performed live music to guests •Supervised and scheduled entertainmentshows •Managed performances and events •Plan and organized fun activitiesfor kids and other guests
