Customer Support Specialist - Remote Job at GL Worldwide, Sacramento, CA

Y0NDaGhiWWhITkFaQlFYN0Q2SUt6a2JVdUE9PQ==
  • GL Worldwide
  • Sacramento, CA

Job Description

Customer Support Specialist - Remote
____________________________________________________

Deliver exceptional service in life and health insurance. Be the go-to problem solver who helps customers thrive through smart solutions, fast responses, and expert advice. Advance your global career in insurance support while staying rooted at home. This opportunity allows you to make your mark in the wholesale industry, supporting customers worldwide through innovative tools and platforms—all without relocating. Be part of something impactful, future-focused, and growth-driven.

Job Description

As a Customer Service Associate , you’ll provide first-class assistance to clients, ensure smooth enrolling of clients and resolve concerns, and contribute to product improvements by collaborating closely with internal teams and customer feedback channels.

 

Your Daily Tasks

Act as the primary contact for clients needing support with their policy.

Assist clients through policy enrollment, ensuring smooth integration.

Perform detailed analysis of client issues and collaborate with internal teams to develop and implement effective resolutions.

Provide proactive recommendations and enhancements to boost client success and operational efficiency.

Keep thorough records of client interactions, and resolutions to enhance the collective knowledge base for future recommendation.

Collaborate with the product development team, channeling client feedback to influence future product features and functionalities tailored to client needs. Exciting Perks Await!

Commission-based with unlimited incentives

All-expensed travel incentives

Unlimited upskilling

Work from Home Arrangement

Fixed weekends off

Job Tags

Remote job, Full time, Work from home, Worldwide, Relocation,

Similar Jobs

Avera Health

Registered Nurse (RN) | Behavioral Health Adolescent Unit | New Grad Job at Avera Health

 ...complete goals. You will enjoy this Behavioral Health setting if you are Nurse that: Enjoys working with children ages 5 to 12 years old and adolescents ages 13 to 17 years old as well as their families. Has a passion helping patients with conditions such as... 

Dexian

Event Planner/Coordinator Job at Dexian

Company : Financial ServicesJob Title: Event Planner/Workplace CoordinatorLocation: Salt Lake City, UT 84111Duration : 9 month+ contract/contract to hireHours: 30 hours/week | On-site | MondayFriday (8:00 AM4:00 PM or 9:00 AM5:00 PM)Flexibility required for occasional... 

Trinity Health

Endocrinology - Endocrinologist Job at Trinity Health

 ...Certified or Board Eligible and possess an Illinois license at the time of appointment.This is an excellent opportunity for an Endocrinologist to join Loyola Medicine and MacNeal Hospital.RECRUITMENT PACKAGELoyola University Health System offers an excellent... 

FullBloom

Teacher Job at FullBloom

 ...Company Overview In-Person Teacher St. John Vianney School | Part Time | Kailua, Hawaii At Catapult Learning, we provide educational solutions that generate academic achievement and better life outcomes for students. Join Catapult Learning and become a part of... 

Tarvos Talent

Bookkeeper/Accounting/Finance - Now Hiring Job at Tarvos Talent

 ...Tarvos Talent is seeking a Bookkeeper for a dynamic firm. This opportunity offers a chance for professional development in a role that...  ...QuickBooks Online and other software platforms is essential, and experience with tax filing and e-commerce will be highly regarded....