Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. Principle Duties & Responsibilities include executing processes as defined by work instructions and/or standardized work, participating in problem-solving and continuous improvement activities with team, training new associates with guidance, providing outstanding customer service, ensuring daily lot maintenance and security, securing and receiving vehicles shipped to CarMax, prepping vehicle and title packets for shipping, completing scanning of vehicles for accurate product status, washing and vacuuming customer returns and loaner vehicles, performing Photo Station process, driving vehicles on and off lot for repairs/storage, supporting Auctions if applicable, maintaining workplace cleanliness and organization according to CarMax 5S standards, and completing duties assigned by Flow Inventory Associate IVs and Managers. Minimum qualifications include a current driver’s license meeting CarMax DSEPS standards, ability to read and transcribe data, high school diploma or equivalent preferred, ability to execute defined processes, completion of Inventory Associate Workstation Certifications & Assigned Workday Learnings, and ability to safely lift up to 50lbs. Working conditions include indoor and outdoor environments, sometimes noisy or inclement weather, flexible work hours including nights, weekends, and holidays, walking or standing for extended periods in a fast-paced environment, wearing CarMax clothing, and adherence to CarMax, OSHA, and EPA standards and policies.
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