Live Chat Agent Job at Fine Thomas Psychotherapy, Edmond, OK

ZFN1bmdMWXRHdGNlQndieUI2UUx5VUhmdUE9PQ==
  • Fine Thomas Psychotherapy
  • Edmond, OK

Job Description

Fine-Thomas Psychotherapy , a leading mental health practice, is seeking a highly empathetic and driven individual to join our team as a Live Chat Agent. Our practice is dedicated to providing high-quality therapy services to individuals, couples, and families, and we are looking for a passionate individual who shares our commitment to helping others improve their mental well-being.

As a Live Chat Agent, you will play a crucial role in providing timely and compassionate support to our clients through our online chat platform. You will be the first point of contact for individuals seeking help and guidance. You will be responsible for understanding their needs, providing them with information about our services, and directing them to the appropriate resources. Your support and guidance will play a vital role in helping individuals take the first steps towards their mental health journey.

Key Responsibilities:

  • Respond to client inquiries and concerns through our online chat platform in a timely and empathetic manner
  • Provide accurate information about our services and help clients understand the therapy process
  • Assist clients in booking appointments with the appropriate therapist based on their needs
  • Follow up with clients to ensure their satisfaction with our services and address any concerns they may have
  • Collaborate with our team of therapists to ensure smooth communication and coordination of services for clients
  • Continuously update and maintain client records and ensure confidentiality is maintained at all times
  • Participate in ongoing training and development opportunities to stay updated on our services and improve your skills as a Live Chat Agent

Qualifications:

  • Minimum of 1-2 years of experience in customer service or a related field
  • Strong communication skills, both written and verbal, with the ability to empathize and provide support to individuals in distress
  • Passion for helping others and contributing to their mental wellbeing
  • Excellent organizational and multitasking abilities
  • Familiarity with mental health terminology and practices is preferred
  • Prior experience using online chat platforms or customer service software is an asset
  • Ability to work evening and weekend shifts as needed

We Offer:

  • Competitive salary and benefits
  • A supportive and collaborative work environment
  • Ongoing training and development opportunities
  • The opportunity to make a positive impact on individuals' mental health journeys
  • The chance to be a part of a dynamic and growing practice focused on providing high-quality therapy services

If you are a compassionate and driven individual looking to make a difference in the lives of others, then we would love to hear from you! Please submit your resume and a cover letter highlighting your qualifications and interest in this position. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Fine-Thomas Psychotherapy is an equal opportunity employer and welcomes diversity in the workplace. We encourage applications from all qualified individuals and will accommodate applicants' needs, under the relevant human rights legislation, throughout all stages of the recruitment and selection process.

Job Tags

Part time, Weekend work, Afternoon shift,

Similar Jobs

Collabera

Real Estate Attorney Editor (San Francisco) Job at Collabera

 ...Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Work Location Remote Work (State of CA) Duration: 3+ months. The Practical Law business within Thomson Reuters is looking for temporary contractors... 

Assured Nursing

Travel Nuclear Medicine Technologist (Radiology/Cardiology) - $3,000 per week Job at Assured Nursing

 ...Assured Nursing is seeking a travel Nuclear Medicine Technologist for a travel job in Tarzana, California. Job Description & Requirements ~ Specialty: Nuclear Medicine Technologist ~ Discipline: Allied Health Professional ~ Start Date: 08/04/2025~ Duration... 

Senior Helpers - League City

Hiring Caregivers( Senior Helpers) Job at Senior Helpers - League City

Job Summary:Senior Helpers - League City is seeking compassionate and dedicated caregivers to join our team. As a caregiver, you will...  ...home care services to seniors in League City, Texas. This is a part-time, hourly position with a weekly schedule of 15-30 hours. As an... 

Aramark

POM Manager - Anheuser Busch Fort Collins Job at Aramark

Job Description The Plant & Operations Maintenance Manager leads the facility management departments and applies technical expertise to evaluate Aramark's operating program standards, measures performance and recommends solutions in order to enhance or improve operations...

Spring Creek Healthcare Center

Companion with paid CNA school (HEALTHCARE EXPERIENCE REQUIRED) Job at Spring Creek Healthcare Center

 ...exceptional leadership, a warm and friendly work environment, and a reputation that we've...  ...paid time off (PTO) package ~ Medical, Dental and Vision insurance ~ Supplemental...  ..., in the areas of medical records, transcription of physician orders and general operation...