LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

ZENhaWdMVWhHTlVlQmdyOUI2VUh6MEhmdVE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home,

Similar Jobs

Airport Retail Group LLC

Sushi Chef Job at Airport Retail Group LLC

Job DescriptionSushi Restaurant in the Minneapolis St. Paul (MSP) Airport is seeking full time and part time sushi chefs for a variety of shifts. This is an opportunity to be a part of a successful sushi concept that is recognized throughout the industry. We have sushi... 

Northwestern University

Chief Administrative Officer, Athletics (Evanston) Job at Northwestern University

 ...Join to apply for the Chief Administrative Officer, Athletics role at Northwestern University Join to apply for the Chief Administrative Officer, Athletics role at Northwestern University Job Summary Reporting to the Vice President of Athletics and Recreation... 

Harry N Abrams Inc

Marketing Internship, Comic Arts Fall 2025 Job at Harry N Abrams Inc

 ...narrative publishingABRAMS is seeking a Marketing Intern for Abrams ComicArts to join our Marketing team as part of our Internship Program. Over the course of this...  ...looking for a motivated, detail-oriented summer intern with a passion for graphic novels,... 

Chewy, Inc.

Office Coordinator - Mail Room & Shipping Job at Chewy, Inc.

 ...At Chewy! We are actively seeking a highly organized and personable Office Coordinator Mail Room & Shipping to join our team at Chewy's Plantation, FL, Headquarters! If you possess a keen ability to lead diverse responsibilities while upholding exc Office Coordinator,... 

ADEX Healthcare Staffing LLC

Travel MedSurg Telemetry & Pediatric RN - $2,313 per week Job at ADEX Healthcare Staffing LLC

 ...ADEX Healthcare Staffing LLC is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Devils Lake, North Dakota. Job Description & Requirements ~ Specialty: Med Surg / Telemetry ~ Discipline: RN ~ Start Date: 07/28/2025~ Duration: 13...