Job Description

Salary: $40,685.00 - $60,714.00 Annually Location : Allegheny County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-29286-39000 Department: Department of Military & Veterans Affairs Division: MV Nrsg Swvc Opening Date: 07/09/2025 Closing Date: 7/23/2025 11:59 PM Eastern Job Code: 39000 Position Number: 00249861 Union: AFSCME Bargaining Unit: A1 Pay Group: ST04 Bureau / Division Code: 13/00134980 Bureau / Division: Department of Military and Veterans' Affairs/Southwestern Veterans' Center Worksite Address: 7060 Highland Drive City: Pittsburgh, Pennsylvania Zip Code: 15206 Contact Name: Natalie Fewell Contact Phone: 412.665.6706 Contact Email: nfewell@pa.gov

THE POSITION

The Department of Military and Veterans' Affairs at the Southwestern Veterans' Center is seeking a detail-oriented and motivated Medical Records Assistant. If you have experience in medical records and a strong commitment to maintaining confidentiality and accuracy, we invite you to apply. This role is essential in supporting healthcare delivery through effective record management, and you will be joining a dedicated and compassionate team focused on providing exceptional care. Apply today to make a difference in the lives of our veterans. Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!

DESCRIPTION OF WORK

In this position, you will assist the Medical Records Director while ensuring the safeguarding of sensitive, private, legally-protected, and confidential information. Your responsibilities will include the careful release, distribution, and communication of data strictly in line with established protocols and only to authorized personnel. A keen eye for detail is crucial, as you will need to verify the accuracy of records and make necessary updates to patient information. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hour work week Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You will not have the option to telework in this position. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements: One year of clerical experience in a medical records department of a hospital, or ambulatory acute medical care setting or a licensed nursing facility, which has included six months of experience under the general direction or oversight by a registered Medical Records Technician or Administrator; and graduation from high school; or Graduation from a medical secretarial or medical records program; or Any equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require a medical examination. This position falls under the provisions of the Older Adult Protective Services Act. Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 Do you possess one or more years of full-time clerical experience in a medical records department of a hospital, or ambulatory acute medical care setting or a licensed nursing facility, which has included six months of experience under the general direction or oversight by a registered Medical Records Technician or Administrator? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Do you possess post-high school education in a medical secretarial or medical records program? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. Yes No 04 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 05

WORK BEHAVIOR 1 - MEDICAL CODING AND RECORDS REVIEW

Code diseases, operations, special therapies, program services, and treatments with diagnostic-related group assignment according to standard nomenclature and classification systems. Review medical records for completeness and accuracy and refer inadequate or incomplete records to attending physicians for corrections. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience coding diseases, operations, special therapies, program services, or treatments according to standard nomenclature and classification systems. I have experience reviewing medical records for completeness and accuracy and referring inadequate or incomplete records to attending physicians for corrections. B. I have experience coding diseases, operations, special therapies, program services, or treatments according to standard nomenclature and classification systems. C. I have experience reviewing medical records for completeness and accuracy and referring inadequate or incomplete records to attending physicians for corrections. D. I have successfully completed college-level coursework related to medical transcription, medical records, or coding; or I have successfully completed related coursework in a medical secretarial program or medicals records program. E. I have NO experience or training related to this work behavior. 06 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience related to medical coding, including what you coded. Your experience reviewing medical records. Your level of responsibility. 07 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Program Course Title Credits/Clock Hours 08 WORK BEHAVIOR 2 - MEDICAL RECORDS AND CHART INFORMATION Prepare summaries of pertinent information; index and cross-index information contained in medical records; and file, withdraw/transfer, and issue charts in response to requests from authorized parties. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience preparing summaries; indexing and cross-indexing information contained in medical records; and filing, withdrawing/transferring, and issuing charts. B. I have experience in filing, withdrawing/transferring, and issuing charts. C. I have successfully completed college-level coursework related to health information systems; or I have successfully completed related coursework in a medical secretarial program or medical records program coursework. D. I have NO experience or training related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience preparing summaries and indexing and cross-indexing information. Your experience filing, withdrawing/transferring, or issuing charts. Your level of responsibility. 10 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Program Course Title Credits/Clock Hours 11

WORK BEHAVIOR 3 - REPORTING

Write reports (i.e., diagnoses, prognoses, morbidity, mortality, birth, and utilization of facility beds) and correspondence and prepare logs to distribute to a variety of audiences. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience writing reports and correspondence and preparing logs. I was responsible for the final content of the documents. B. I have experience gathering information for reports, correspondence, or logs. I drafted these documents but someone else was responsible for the final content. C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism; or I have successfully completed the related coursework in a medical secretarial program, or medical records program. D. I have NO experience or training related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience writing reports and/or correspondence and preparing logs. Your experience gathering and drafting information for reports. Your level of responsibility. 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Program Course Title Credits/Clock Hours Required Question State of Pennsylvania

Job Tags

Permanent employment, Full time, Work experience placement, Work at office, Local area, Remote work, Flexible hours, Monday to Friday,

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