Social Media Content Moderator - Onsite Job at Teleperformance USA, Boise, ID

ZHl1aGpyY3ZGTmdjREF2NUFLUUt6a0xjdVE9PQ==
  • Teleperformance USA
  • Boise, ID

Job Description

Category : Trust & Safety

Are you a digital detective with a passion for keeping the internet a safe and fun place? Do you have an eagle eye for detail and a knack for spotting the good, the bad, and the ugly in online content?

If so, we want YOU to join our team as a Content Moderator!

This role will be on site at our newly refurbished multi-million-dollar facility in Boise, Idaho. Read more below about the many things our new site has to offer in the About TP section.

Perks of the Job:

  • Competitive Pay with Bonus Potential
  • Fun Team: Join a group of like-minded individuals who are passionate about making the internet a better place.
  • Break Time: Enjoy one of your multiple daily breaks by playing video games, arcade games, foosball or enjoying our coffee bar, onsite vending and relaxation corners
  • Full Benefits: Medical, Dental, Vision, 401K and more!
  • Paid Time Off
  • Employee Wellness and Engagement programs that include Counseling sessions, Workshops, Wellness clubs, Resiliency training and employee assistance.

What you You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be onsite at the Boise, Idaho site.

What You'll Do:

  • Investigate: Review and moderate user-generated content to ensure it aligns with our community guidelines.
  • Tough Content Wrangler: Moderate traumatic, sensitive, and potentially offensive content with resilience.
  • Curate: Help maintain a positive and engaging online environment by removing inappropriate content.
  • Communicate: Provide feedback to users and escalate issues when necessary.
  • Analyze: Monitor trends and report on content moderation metrics.

What We're Looking For:

  • Sharp Eyes: You can spot a violation from a mile away.
  • Cool Head: You stay calm under pressure and handle sensitive content with discretion.
  • Tech Savvy: Comfortable navigating various online platforms and tools.
  • Team Player: Work well with others and contribute to a positive team culture.
  • Word Wizardry: Masterful spelling, grammar, and reading skills.
  • Emotional Ninja: Strong emotional intelligence and resilience.
  • Content Conqueror: Comfortable reviewing internet content.
  • Logic Legend: Sharp problem-solving skills.
  • Shift Shapeshifter: Available to work various shifts.
  • Windows Whiz: Experienced with Windows operating systems.
  • Typing Dynamo: Ability to type 25 wpm.
  • Attendance Ace: Predictable and reliable attendance.
  • Onsite Superstar: This is an onsite position.
  • Over 18 years of age.
  • High School Graduate or GED or higher (proof required).

About TP in Boise, ID


Welcome to our newly refurbished multi-million-dollar facility, designed with your comfort and well-being in mind! Our state-of-the-art building features game rooms for relaxation and team bonding, as well as wellness rooms to support your physical and mental health. We are excited to announce that we have transitioned away from inbound and outbound call services to focus exclusively on social media content moderation. Join us in a dynamic and supportive environment where your skills in managing and moderating online content will be highly valued and rewarded. Be part of a forward-thinking team dedicated to creating a positive impact in the digital world!

Be Part of Our TP Family

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets

Teleperformance USA

Job Tags

Shift work,

Similar Jobs

Leidos

Cyber Network Analyst Job at Leidos

 ...Job Description Description Join the Leidos All-Star Team as a Cyber Network Analyst Are you ready to catapult your cyber career into the fast lane? At Leidos, youll dive into challenging technical work, collaborate with mission-driven experts, and gain the training... 

Zuhause In Duesseldorf

Freight Broker Job at Zuhause In Duesseldorf

 ...expanding their top level partnerships, cross boarder and interstate services.Job Summary:Seeking a dynamic and results-driven Freight Broker focused on new business development. This role is integral to our growth strategy and requires a proactive individual with a... 

BHSI

Cyber Security Engineer (Boston) Job at BHSI

 ...the world? Job Opportunity Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a mid-level Cyber Security Engineer with at least 3-5 years experience with industry leading cloud platform and services to join, in office, their Boston, MA... 

Health Advocates Network - Nursing

Travel Critical Care (ICU) Registered Nurse Job at Health Advocates Network - Nursing

 ...Description Health Advocates Network - Nursing is seeking a travel nurse RN ICU - Intensive...  .../07/2025~ Duration: 9 weeks ~36 hours per week ~ Shift: 12 hours, nights ~...  ...long-term travel contracts to local and per diem assignments and more, we are here to get you... 

Metzgers

Offset Press Operator Job at Metzgers

 ...Metzgers is looking for an Offset Press operator that enjoys helping our customers with their high-quality printed products such as books, magazines, calendars, and catalogs. Preparing the press for printing by loading plates and paper and assuring ink settings are...